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Jumpstart Your Business

customer relations

Avoid the hard sell, it’s bad for your small business

by Jim Smith on May 24, 2010 · 1 comment

5 Customer Characteristics That Are Critical To Understanding Your Favorite Customer

by Jim Smith on April 6, 2010 · 1 comment

Shut Up And Listen

by Jim Smith on March 31, 2010 · 0 comments

You Don’t Need Concrete Ears To Listen Effectively

by Jim Smith on March 30, 2010 · 0 comments

4 sure-fire ways to lose business

by Jim Smith on March 29, 2010 · 2 comments

10 Ways To Test If We Are Truly Listening To Our Customers?

by Jim Smith on March 17, 2010 · 3 comments

The Changing Role Of The Customer In Business

by Jim Smith on March 12, 2010 · 2 comments

Jim Sterne On Social Media Marketing; The Customer Is More Visible Now Than Ever!

by Jim Smith on March 9, 2010 · 0 comments

Putting the Customer Back Into CRM (Part 2)

by Jim Smith on March 4, 2010 · 0 comments

Putting the Customer Back Into CRM (Part 1)

by Jim Smith on March 3, 2010 · 0 comments

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  • Jim Smith

    Business Consultant and past Chair of SCORE Portland. Member of the Portland Small Business Advisory Council, Commissioner on the Housing Authority of Portland, Turnaround Specialist and Professional Speaker.
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