10 Things Customers Want on a Website
Want to make your small business look big? You can learn a lot from Monte Enbysk, a senior editor at Microsoft Office Live, who in his article in Entrepreneur, today, points out these ten things as the answer to what customers are looking for when they visit:
1. How your business is unique
Answer the question “Who are you?” as interestingly and compellingly (and honestly) as possible. This includes writing management bios that mention your expertise, years of experience and any unique attributes or details that may set you apart from others.
2. A clear sense of what your company offers
It’s incredible how many sites you visit and you’re not sure what the company offers. Make it a priority on your home page to provide at least general information about your products and/or services, with links to specifics on a Products page.
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