In the Coming Credit Crunch You Might Want to Use This Senior Citizen’s Approach to Her Banker

This is an actual letter that was sent to a bank by an 86 year old woman. The bank manager thought it amusing enough to have it published in the New York Times.

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Sound Customer Relationships are Built On Good Communications

If you want to build a sound relationship with your best customer, you need to focus on communicating well with him or her. There are 7 caveats to good communications and here they

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Business Planning is not a Single Event - It is a Continuing Process

We’ve just completed a study of business planning in small businesses and found that both failing and successful businesses had invested in business planning to similar degrees. The difference is that successful businesses measured their progress against what they had planned and took corrective action while failing businesses tended to ignore the plan.

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Looking for a Product or Company Name

Invite over about ten of your best friends for a wine tasting party at your house early in the evening and make sure you have a designated driver or two. After everyone has had a glass or two, and start to loosen up tell them you are looking for a name for your product or business.

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Always Play Their Game - You Make the Rules

Every sales situation can be turned around if you keep your wits about you and never lose your cool. Look around you and there is always a way of changing the rules of the game to give you the advantage.

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